CVE CVE

CVE-2024-57727

CISA Known Exploited Vulnerability (KEV)

SimpleHelp Path Traversal Vulnerability

February 13, 2025

March 6, 2025

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Description

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

Weakness Enumeration

CWE-ID CWE Name

CWE-22
Improper Limitation of a Pathname to a Restricted Directory (‘Path Traversal’)

Details

Source:
NVD
Published:
Updated:

Risk information

CVSS v3

Base score:
7.5
Severity:

HIGH

Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

CVSS v2

Not defined